Flowhub Product Support

Ari Clouse

Rachel Fandos

Valerie

How to create and manage Employees and access permissions, reset passwords and PINs

Employees

Learn how to resend a password reset email for a user who never received or misplaced it.

Resend a Password Email

This article walks through how to reset passwords in Flowhub Maui.

Reset Your Password

This article will guide you through to updating your Flowhub Maui Personal Identification Number (PIN).

Reset Your PIN

How-to set and change your password and PIN.

Passwords and Pins

This article will explain how to assign your Metrc API key to your Flowhub Maui employee profile.

Add Metrc API Keys

Learn which permissions are required in Flowhub and Metrc to ensure your dispensary’s integration works correctly.

Required Permissions for Metrc Integration

Learn how to integrate Flowhub with BioTrack Traceability using API credentials for compliance & automation.

Set Up BioTrack Traceability API Integration

Elizabeth Lyons

Add credentials for Metrc or BioTrack to integrate with Flowhub. 

Regulator API Setup 

This article describes how Employee permissions are managed in Maui using Roles.

Manage Roles

Learn which roles and permissions to assign in Flowhub to manage dispensary staff access effectively.

Recommended Roles and Permissions

This article breaks down what each section of the Roles grants the user permission to do.

Role Permissions Defined

Create, manage and edit Roles in Flowhub. 

Roles

How to view and download a report of Employee shifts from Flowhub Analytics.

Access Employee Shift Analytics

This article describes how Employees can track their time by clocking in and out in Flowhub.

Employee Clock-In and Out for Shift Tracking

How to enable the ability for employees within a certain role to track their time in Flowhub.

Enable Shifts Functionality for Your Employees

This article describes how managers view, edit, and create employee shifts in Flowhub Maui.

Manage Employee Shifts

Manage time clock functionality for Managers and Employees. 

Shifts

This article explains how to create Users in the Employees tab in Maui.

Create a New User

Learn how to deactivate previously created user accounts.

Deactivate a User

Edit a User

Learn how to restore access for previously deactivated users.

Reactivate a Deactivated User

Create and manage Users in the Flowhub Employee section.

Users

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