Your PIN is used to securely authorize sales, apply discounts, and complete compliance-sensitive actions in Flowhub. In this guide, we’ll explain how to reset your PIN so you can maintain security and keep transactions running smoothly.
When a user is first created in Maui, an email is sent from noreply@flowhub.com with a Temporary PIN. This Temporary PIN can be used in Maui, but we recommend resetting the PIN to something you can remember.
Understand PIN Requirements
Before changing your PIN, review these key rules:
Your PIN must be 4 to 6 digits long.
Avoid simple combinations such as “1234” or repeating numbers.
Each employee must have a unique PIN—no duplicates within your store.
You can only reset the PIN for your own account (not another employee’s).
Resetting your PIN
Sign in to Flowhub.
Select your initials in the circle at the top-right corner of the screen.
Choose Reset PIN from the dropdown menu.
Enter your new PIN and confirm it in the provided fields.
Enter your account password to authorize the change.
Select Reset PIN.
💡 Tip: Choose a memorable number that’s easy for you to recall but difficult for others to guess.
Frequently Asked Questions
What if I forget my current PIN?
• You can reset your PIN using the steps above. Just confirm your account password to authorize the change.
Can I reset another employee’s PIN?
• No. Only the employee can reset their own pin.
Do I still receive an email to confirm the PIN reset?
• No. Flowhub’s PIN reset process happens instantly within the app—no email confirmation is required.
Can all of my employees use the same PIN?
• No. Each user must have their own unique pin.
You did it! 🙌
You’ve successfully reset your PIN. Your new PIN is now active and ready for secure logins, approvals, and compliance transactions across your dispensary.