There are a few different ways to make a sale (walk-in, order ahead, delivery, etc). This article will walk through the basics of how to make a walk-in sale.
Log in to Maui
Make sure you are assigned to a drawer
Check a customer into the queue
Select a customer’s name from the queue and begin to add items to their cart
Once you are within the cart, you can do many different action items
Use a scanner or the plus sign to add items to a cart
Look up a customer’s purchase history by selecting “Previous Purchases” below the customer’s Name and Notes
Add an inline cart discount to their cart
A role with the “Apply Discounts” permission will need to enter their PIN to approve the discount.
Under view details, you can find all information on a product or print barcode and exit labels
You can process a Refund
Sell Gift Cards
There is a cannabis counter in the upper right corner of the screen, tracking the customer's purchase limits. If you go above these limits, our system will not allow you to move forward and collect payment.
Once items are added to the cart, select "Collect Payment" in the bottom right corner of the screen
This will bring you to a section to enter the cash or debit card information. Enter your 4-digit PIN to finalize the sale.
Please note: do not use the debit card field if you do not have a card reader. This section is for reporting purposes only and will not charge the card.
Once you collect a payment, you will see a screen allowing you to print the exit labels, receipt, or print receipt.
The sale is complete!
Notes:
Double-check this process with your manager/supervisor. All stores flow a bit differently.