Gift Cards allow customers to purchase an amount of credit for your store and give it to someone else. Flowhub Gift Cards are easy to create and can be done using gift cards from a vendor or by creating custom cards/values using a Flowhub-generated Gift Card barcode.

Gift Card features:

  • Create a gift card

  • Reload an existing gift card.

  • Inspect an existing gift card's value.

  • Print Gift Card barcodes for custom Gift Cards.

Sell a Gift Card

  1. Select a customer from the customer queue.

  2. Select "Gift Card" from the top of the window.

  3. Scan or enter a "Gift Card ID" number.

    • If you would like to use a Flowhub generated barcode to create custom Gift Cards, select “Generate SKU.”

    • The Gift Card ID is the unique identifier assigned to the card. This is typically scannable but can also be entered manually.

  4. Enter the gift card amount.

  5. Select "Add to Cart,"

    • The Gift Card will show in the customer's cart just like any other product for sale.

    • If you would like the label for the Gift Card to print, select “print barcode” on the gift card in the cart.

  6. Select "Collect Payment" to complete the sale.

Inspect a Gift Card

  1. Select a customer from the customer queue.

  2. Select "Gift Card" from the top of the window.

  3. Select the "Inspect & Reload" tab.

  4. Scan or enter the Gift Card ID.

  5. Select inspect.

    • The value of the Gift Card will now be displayed.

    • If needed, select print Barcode to reprint the Gift Card barcode.

    • You can inspect a Gift Card directly from the transaction screen as well.

Reload a Gift Card

  1. Select a customer from the customer queue.

  2. Select "Gift Card" from the top of the window.

  3. Select the "Inspect & Reload" tab

  4. Scan or enter the Gift Card ID.

  5. Select inspect.

  6. Enter the amount you would like to add to the Gift Card.

  7. Select the “Reload & Add to Cart” button.

  8. Select "Collect Payment" to complete the transaction.

Transact with a Gift Card

  1. Ring up the customer's purchases as you would with any other sale.

  2. Select "Collect Payment."

  3. Scan or Enter the Gift Card ID into the appropriate box.

  4. Select "Inspect."

  5. The available balance will list, and you can redeem all or some of the Gift Card amount.

    • If the gift card does not cover the complete balance of the transaction, the remaining balance is covered with Cash or Debit.

Gift Card Reporting

At this time, Flowhub Maui reporting includes the following in Analytics:

  • Gift Card as tender type in Transactions report.

  • Gift Card in Sold Items report with “Gift Card” as the product name and Gift Card ID as the variant name.

  • Gift Card category in the Category Sales report.

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