Flowhub Product Support

This article explains how to add a Cart Rounding Fee to round up cart totals to nearest whole dollar values.

Cart Totals Rounded Up

This article explains correcting failed sales in Flowhub Maui due to an Invalid Package Tag, Finished Package, and Invalid Medical ID.

Correct Regulator Sales

This article explains the live check-in functionality for Maui.

Live Limit Check

This article explains how to enable and use the Metrc Sales Automatic Audit and Push feature available in Store Settings.

Metrc Sales Automatic Audit And Push

This article will walk you through the basics on how to make a walk-in sale to a customer.

Make a Walk-In Sale

This article explains how to fulfill an order ahead order in Flowhub Maui

Order Ahead

This article explains how to use Order Fulfillment in Maui.

Order Fulfillment Workflow

This article will guide you through how to manage and push yoursales to Metrc, BioTrack or VT CCB.

Push Sales to Regulator

This article will explain how to complete a refund and how to configure the Room for returned inventory.

Refunds

This article will guide you through reviewing whether your sales have been successfully pushed to Metrc, BioTrack, or VT CCB.

Review Regulator Sales

This article will explain how to void transactions in Flowhub Maui.

Voids

How to correct an error on a sale when it fails to push to a regulator, such as Metrc or the Vermont CCB API.

Resolve Sales Push Errors

This article will walk through how to edit a sale to change the employee, customer, or payment type/amount.

Edit a Sale

This article describes what cart locking is and how it benefits the budtenders.

Cart Locking

This article describes how to scan a customer's ID in Cashier to pull up their cart or create a new customer.

Cashier ID Scanning

Valerie

Marcus

Elizabeth Lyons

How to make sales, report sales, and handle special situations like Delivery

Cashier / Sales

This article describes where and how to insert registration numbers in Flowhub for Vermont Regulation.

Vermont Registration Numbers on Products in Flowhub

How to enable direct API sales push reporting to the VT Cannabis Control Board

Enable Vermont API Sales Integration Reporting in Vermont

In this article, we’ll guide you through preparing, reviewing, and submitting sales data to the Vermont CCB.

Push Sales to the Vermont CCB

Ari Clouse

Connect to the Vermont CCB, add Registration Numbers, and Push sales. 

Vermont Specific Workflows

This article describes how to turn on the Lounge Workflow in Flowhub Maui.

Cannabis Lounge: Enable the Workflow

This article describes how to add customers to tables when using the Lounge workflow in Flowhub Maui.

Cannabis Lounge: Add Customers to Tables

This article describes how to process a lounge order in Flowhub Maui.

Cannabis Lounge: Take Orders for a Table

This article describes how to check out a table when using the cannabis lounge workflow in Flowhub Maui.

Cannabis Lounge: Check Out a Table

Specific workflows for cannabis lounges using Flowhub Maui

Cannabis Lounge

This article will explain how to create, reload, and inspect gift cards in Flowhub Maui.

Gift Cards

This article will describe how to sell gift cards in Flowhub Maui.

Sell a Gift Card

This article describes how to use a gift card as payment when checking out in Flowhub Maui.

Redeem a Gift Card

This article describes how to check a gift card balance in Flowhub Maui.

Check a Gift Card Balance

This article describes how to reload a gift card in Flowhub Maui.

Reload a Gift Card

This article describes some gift card reports in Flowhub Maui.

Run Gift Card Reports

Instructions on how to sell, redeem, & reload gift cards.

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