Flowhub Product Support

How to enable direct API sales push reporting to the VT Cannabis Control Board, and push sales once enabled

API Sales Reporting in Vermont

This article will walk through the basics of Maui for Budtenders.

Budtender Training

How to use Maui to support a consumption lounge workflow where customers order and consume cannabis in a restaurant-style setting

Cannabis Lounges

This article explains how to add a Cart Rounding Fee to round up cart totals to nearest whole dollar values.

Cart Rounding

This article explains correcting failed sales in Flowhub Maui due to an Invalid Package Tag, Finished Package, and Invalid Medical ID.

Correct Regulator Sales

This article will explain how to create, reload, and inspect gift cards in Flowhub Maui.

Gift Cards

This article explains the live check-in functionality for Maui.

Live Limit Check

This article explains how to enable and use the Metrc Sales Automatic Audit and Push feature available in Store Settings.

Metrc Sales Automatic Audit And Push

This article will walk you through the basics on how to make a walk-in sale to a customer.

Make a Walk-In Sale

This article explains how to fulfill an order ahead order in Flowhub Maui

Order Ahead

This article explains how to use Order Fulfillment in Maui.

Order Fulfillment Workflow

This article will guide you through how to manage and push yoursales to Metrc, BioTrack or VT CCB.

Push Sales to Regulator

This article will explain how to complete a refund and how to configure the Room for returned inventory.

Refunds

This article will guide you through reviewing whether your sales have been successfully pushed to Metrc, BioTrack, or VT CCB.

Review Regulator Sales

This article will explain how to void transactions in Flowhub Maui.

Voids

How to correct an error on a sale when it fails to push to a regulator, such as Metrc or the Vermont CCB API.

Resolve Sales Push Errors

This article will walk through how to edit a sale to change the employee, customer, or payment type/amount.

Edit a Sale

This article describes what cart locking is and how it benefits the budtenders.

Cart Locking

This article describes how to scan a customer's ID in Cashier to pull up their cart or create a new customer.

Cashier ID Scanning

Valerie

Marcus

Ari Clouse

How to make sales, report sales, and handle special situations like Delivery

Cashier / Sales

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