Cart Deal Nudges tell your budtenders when a customer is one item away from a deal, so nobody has to remember every promo during a busy shift. In this article, we'll guide you through turning nudges on for a store and adding the item from the cart.
✏️ Note: Nudges only display for deals that apply automatically. Deals that need a promo code, deals applied by hand, and loyalty reward deals do not display a nudge.
Turn On Cart Deal Nudges
Each store turns nudges on separately. They are off by default.
Select the main menu in the top-left corner.
Under Admin, select Account.
Store settings opens. Select the store you want to update.
Go to the Deals & Loyalty section.
Check Show Cart Deal Nudges.
Select Save all settings in the upper-right corner of the page.
💡 Tip: Make sure the deals you want to promote are active and set to apply automatically before you turn this on.
Add the Item From a Nudge
Open Cashier and build the customer's cart as usual.
When the cart is one item away from a deal, review the nudge above the cart totals. The nudge names the product and what the customer gets, for example "Add 1 more ACAI BERRY to get it for $0", with the deal name below it.
Select +1 to add one more of that product to the cart. The deal applies and the nudge goes away.
✏️ Note: The nudge only suggests the item. Nothing changes until a budtender selects +1.
To use the +1 button, a budtender's role needs Add To Cart With Click. You'll find it in Employees → Roles, under Carts → Additional permissions. The role also needs Can edit for Carts and Can view for Inventory.
When More Than One Deal Is Close
When several deals are one item away, the nudge says how many, for example "2 deals are 1 item away", and lists the deal names.
Select View.
Review the list of deals and what each one needs.
Select +1 next to the deal you want.
Frequently Asked Questions
Does the nudge add the item automatically?
No. The nudge only suggests the item. Nothing changes until a budtender selects +1.
Which deals can display a nudge?
Automatic deals where one more of the same item triggers the deal, such as Buy 2 Get 1 or buy 4 for 10% off. Deals on items sold by weight, promo code deals, manually applied deals, and loyalty reward deals do not display a nudge.
Why don't I see a nudge for a deal I know is running?
Check that Show Cart Deal Nudges is on for the store and that the deal applies to this store and customer. The cart may also be more than one item away. A nudge also stays hidden after a deal was removed from the cart, until the next quantity change.
Can every budtender use the +1 button?
No. To use the +1 button, a budtender's role needs Add To Cart With Click. You'll find it in Employees → Roles, under Carts → Additional permissions. The role also needs Can edit for Carts and Can view for Inventory.
Great work! 🥳 Your team now sees when a customer is one item from a deal and can add it with one button.