Skip to main content
Manage Inventory

This article describes how to submit and approve discrepancies to adjust inventory quantities.

Valerie avatar
Written by Valerie
Updated over a week ago

An accurate and organized inventory is essential for every dispensary. Maui makes managing your inventory a breeze in the Inventory Tab. The Inventory tabs allow you to view, submit, and approve inventory discrepancies all in one place.


Submit a Discrepancy

  1. Navigate to Inventory in the pop-out menu on the left side of your screen.

  2. Select the item for which you wish to audit or submit a discrepancy.

  3. Select Discrepancy. A pop-out window will appear.

  4. Select a Room from the drop-down menu

  5. Set the new quantity ("New Quantity"), or set the change in quantity ("Change in Quantity")

    • Fill out one of these fields and Flowhub will automatically calculate the other

  6. Select a Reason from the drop-down menu

    • These reasons will match the reasons your Regulator provides

  7. Add any optional notes

    • Notes are recommended so the staff has a record of what exactly happened with this inventory and can answer any questions as to why inventory needs to be changed.

  8. Additional Options

    • Auto-approve discrepancies will skip the next steps and automatically adjust the quantities in Flowhub. The user will need access to Approve Discrepancies under their Flowhub user permissions to see this as an option.

    • Submit Package Adjustments to Metrc box will push this adjustment directly to Metrc. A user cannot select both auto-approve and submit to the regulator simultaneously (to avoid creating a discrepancy). Once the discrepancy is submitted the new quantity is pushed to Metrc with the notes and reason selected. Submit Package Adjustments to Metrc is an option when the user has a Metrc API key attached to their profile and has access to Approve Discrepancies under their Flowhub user permissions.

  9. Select Submit


Approve a Discrepancy

Any inventory items with submitted discrepancies are marked with a red triangle and can be filtered by toggling the discrepancies button.

  1. Select an inventory item with a submitted discrepancy.

    • Tip: filter the inventory list to show only items with pending discrepancies by toggling the discrepancy filter.

  2. Select Discrepancy on the right.

  3. Select an inventory room from the drop-down menu.

  4. Select Approve or Reject

  5. Select OK to complete the action.


Auto-Approve Discrepancies Permission

The ability to auto-approve discrepancies and Submit Package Adjustments to Metrc are options when the role is granted the Approve Discrepancy permission under the user's role.

To turn this setting on/off for a role:

  1. Navigate to Employees in the pop-out menu on the left side of the screen

  2. Select Roles across the purple bar at the top

  3. Find the role to change the setting on

  4. Select Edit in the right panel

  5. Scroll down to the inventory section

  6. Check the box Approve Discrepancy

Did this answer your question?