For Flowhub to communicate properly with Metrc your staff needs to make sure they have the correct permissions in Flowhub and Metrc. These are the permissions that are required for Metrc. If you would like to see Flowhub's recommended permissions based on your role, view this article.
Flowhub Maui Permissions:
Log in to Maui
Select Employees > Roles
If you don't see this menu, ask your Manager to finish this for you.
Select the Role
Select Edit on the right
Make sure anyone on your team who needs to push sales to Metrc, pull inventory from Metrc, or view the Metrc tab has the following permissions in Flowhub:
Under Compliance - Can view, can edit, can create, and can delete.
Metrc Permissions:
Log in to Metrc
Select Admin > Employees.
If you don't see this menu, ask your Manager to finish this for you.
Select your name
Select Edit Employee
Make sure your team has the following permissions in Metrc:
Budtender:
Packages Page
Grids (req'd) - ViewInventory - Manage
Sales Menu
Sales - Manage
Search Menu (MD, MI, CO Med, and MT only)
Patient Status Lookup - View
Caregiver Status Lookup - View
Manager:
Packages Page
Grids (req'd) - View
Inventory - Manage
Create/Submit/Disc. - Manage
Transfers Menu
Licensed & External - View & Manage
Templates - Manage
Sales Menu
Sales - Manage
Reports Menu
All - View
Admin Menu
Locations - Manage
Strains - Manage
Items - Manage
Search Menu (MD, MI, CO Med, and MT only)
Patient Status Lookup - View
If you have any questions about the permissions and features needed for Metrc employee profiles, please reach out to support@metrc.com.