Each kiosk requires its own login, similar to creating a login for a new employee. A different login is required per Kiosk (e.g., if there are three kiosks, three seperate logins are required). We recommend using an email address that exists/can be accessed/logged into.
Access to the email inbox is required to retrieve the temporary password to log in to each Kiosk for the first time.
✨ PRO TIP ✨ If the dispensary prefers not to set up additional email addresses for each Kiosk and is using Gmail as the email provider, append "+1" or "+2" to the end of an existing email address to create additional aliases.
For example, if the email address is firstname.lastname@gmail.com and there are two Kiosks, use:
The temporary password will still be sent to firstname.lastname@gmail.com
Set up Kiosk users:
Log into Flowhub via the desktop app or via the browser at app.flowhub.com.
Open the menu on the left side of the screen and navigate to Employees.
In the upper right corner, select New User.
Give each Kiosk a First and Last Name and enter the email address associated with the Kiosk login.
Under the Role and Store Assignments section, select the Store
Then use the dropdown and select the Role Kiosk.
If the role Kiosk is not in the dropdown, first check that the Store is selected on the right before checking the dropdown.
Select Save in the upper right corner to create the Kiosk login.
Check the email associated with the Kiosk login, and use the temporary password in the Flowhub Maui Account Setup email to log into kiosk.flowhub.com for the first time. This will immediately log into the Kiosk; it will not give a prompt to set a new password.
✨ PRO TIP ✨ : To change the password for the Kiosk User (i.e., not use the temporary password forever), log in using the Kiosk credentials on app.flowhub.com (instead of kiosk.flowhub.com). A new password prompt will appear the first time logging in.
Kiosk login is now set up and can be used to log in to this kiosk.
Repeat the above steps for every Kiosk that needs to be set up.
Frequently Asked Questions (FAQ)
Can multiple staff members use the same kiosk login?
Each Kiosk should have its own login associated with it.
What happens if a password is forgotten?
To reset the Kiosk password, visit app.flowhub.com and select "Don't Remember Your Password?" This will send a reset password workflow to the email address associated with the Kiosk user.
Is there a limit to the number of kiosk logins that can be created?
No set limit exists, but it is recommended to manage logins responsibly for security purposes.
Great work! 🥳
Once kiosk logins have been created, edited, or deleted, team members will have the correct credentials to operate Kiosk efficiently. This ensures smooth customer check-ins and secure access management.