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How to Integrate A Scale
How to Integrate A Scale

This article will help users set up supported scales with Flowhub Maui.

Valerie avatar
Written by Valerie
Updated over 2 months ago

You can integrate your scale directly with Maui on your Windows machine so that you and your budtenders can accurately price bulk flower. This article will guide you through setting up and using these scales.

Flowhub supports two USB scales for integration:

  • A&D FX1200

  • A&D FX300

  • These scales also require an additional component: a USB interface card to allow a USB connection to your computer.

  • Scale integration is only available for Windows machines (not available for Mac or iPad).

You can review our recommended hardware for Flowhub Maui here.

Setup a Scale in Maui

  1. Connected the USB interface to the back of your scale, then use a USB cable to connect the scale to your computer.

  2. With the Maui app open, and a cart with a Bulk Flower item in it, turn on the scale and place an item on the scale.

  3. Once the weight stabilizes, place your cursor into the quantity field in the Cart.

  4. Hit the print button on the scale.

  5. The weight from the scale will appear in the Quantity field in the cart.

Troubleshooting

If you have trouble with your scale, try some of the troubleshooting steps below.

  1. Check the USB connections on the back of the scale and the computer.

  2. Turn the printer off and back on.

  3. Recalibrate the scale. Please see the manual for instructions on how to recalibrate your scale.

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