Flowhub's Mobile Engineering Team has tested each piece of hardware on this list to ensure compatibility with Maui and other Flowhub software. In this article, we'll guide you through the recommended hardware so your team can set up a reliable, fully supported dispensary environment.
We cannot guarantee or support hardware that is not on this list. Flowhub Product Support Agents are available to troubleshoot software issues. For hardware support, contact our hardware partner Venture Sourcing Group, the hardware manufacturer, or the original place of purchase.
Purchase Hardware with Venture Sourcing Group
Flowhub partners with Venture Sourcing Group to provide a trusted hardware provider that can assist with setup and troubleshooting. Venture specializes in hardware reselling for the cannabis industry and has many years of experience in the sector.
We recommend ordering your hardware through Venture Sourcing Group rather than a drop shipment company. Venture Sourcing Group can guarantee their products and labor when you purchase recommended hardware.
Visit Venture Sourcing Group's Flowhub page for hardware pricing and support package details. You may also contact Venture Sourcing directly at flowhub@venturesg.ca.
š”Important: To access Flowhub special pricing, add items to the cart and apply the discount code: FLOWHUBHW (case sensitive).
Terminals
Operating System
64-bit MacOS 12 (Monterey) or newer
64-bit Windows 10 or newer
iPad iOS 13 or newer
iPhone iOS 14 or newer
Processor
Intel i5 2.0 GHz or equivalent
Quad-core processor
Memory
8 GB RAM
Cash Drawer
Star CD3-1616
Scanners
The scanners below are compatible with Flowhub for product barcode scanning. Some models also support Cashier ID Scanning, which allows employees to scan a customer's driver's license or state-issued ID directly into Maui to pull up their cart or create a new customer profile.
Barcode and Cashier ID Scanning
The following 2D barcode scanners support both product barcode scanning and Cashier ID Scanning.
Zebra CS6080
Wireless scanners compatible with iPads (using a different scanner may disable the on-screen keyboard):
Socket D7xx series
Socket S7xx series
Zebra DS2278
Barcode Scanning Only
The following scanners are compatible with Flowhub for product barcode scanning but do not support Cashier ID Scanning.
Datalogic QD2590-BKK1S (also known as AirTrack S2) - Corded
Honeywell 1472 - Cordless
Honeywell 1602 - Pocket
š” Tip: If you plan to use Cashier ID Scanning, make sure your store is equipped with one of the 2D scanners listed above. The following scanners have been confirmed as unsupported for Cashier ID Scanning: Netum NT-1228BL and Netum 2D C850.
Label Printers
Wi-Fi Label Printer
Zebra ZD411 (Wi-Fi)
While you may use Wi-Fi label printers on iOS, a Windows device is required to complete the initial network setup.
Important: Some ZD411 printers sold on Amazon and eBay are manufactured for the UK market only and will not work with Flowhub on iPads because they are not fully Bluetooth-capable. The part number for the UK model is "zd4a022-d0em00ez."
To ensure the equipment you purchase is fully compatible with Flowhub, we recommend working with our hardware provider, Venture Sourcing.
USB and Bluetooth Label Printer
Zebra ZD411 (USB/Bluetooth)
If using an iPad, you must use a Wi-Fi or network version of the Zebra ZD411.
Important: Some ZD411 printers sold on Amazon and eBay are manufactured for the UK market only and will not work with Flowhub on iPads because they are not fully Bluetooth-capable. The part number for the UK model is "zd4a022-d0em00ez."
To ensure the equipment you purchase is fully compatible with Flowhub, we recommend working with our hardware provider, Venture Sourcing.
Receipt Printers
USB and Bluetooth Receipt Printer
Star TSP100iii (USB)
Star TSP100iv (USB)
Wi-Fi Receipt Printer
Star mC-Print3 CloudPRNT (with USB-B or USB-C ports)
This printer is not compatible with the Microsoft Surface Pro 11.
Scales
Windows only: A&D FX1200
This scale requires a USB interface card to connect to a computer.
Windows only: A&D FX300
This scale requires a USB interface card to connect to a computer.
iPad only: Star MG-S322
Frequently Asked Questions
What if I already have hardware that is not on this list?
Flowhub cannot guarantee compatibility or provide support for hardware that is not on this list. If you are unsure whether your current equipment is compatible, contact Flowhub Product Support for guidance.
Where can I purchase recommended hardware?
We recommend ordering through our partner Venture Sourcing Group. Apply the discount code FLOWHUBHW (case sensitive) at checkout to access Flowhub special pricing.
Which scanners support Cashier ID Scanning?
Cashier ID Scanning requires a 2D barcode scanner. The confirmed compatible models are the Zebra CS6080, Socket D7xx series, Socket S7xx series, and Zebra DS2278. For full setup details, see Cashier ID Scanning.
Can I use a non-wireless scanner with an iPad?
Only the wireless scanners listed in the iPad-compatible section (Socket D7xx, Socket S7xx, and Zebra DS2278) are recommended for iPads. Using a different scanner may disable the on-screen keyboard.
What should I do if my ZD411 label printer does not work with my iPad?
Verify the printer's part number. If it is "zd4a022-d0em00ez," the printer is a UK-market model and is not fully Bluetooth-capable. Contact Venture Sourcing or the manufacturer for a compatible replacement.
Great work! š„³
You now have a complete reference for all Flowhub-tested hardware. Use this list when setting up new terminals or replacing equipment to ensure full compatibility with Maui.