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Recommended Hardware

This article explains Flowhub hardware support and lists recommended hardware to use with Flowhub software.

Marcus avatar
Written by Marcus
Updated over 2 weeks ago

Our Mobile Engineering Team has extensively tested specific pieces of hardware that are guaranteed to work with Flowhub’s legacy applications and Maui.

Using the hardware listed below will ensure a seamless experience when running Maui and other Flowhub software. We cannot guarantee or support hardware that isn't on this list.

Our Product Support Agents are available to troubleshoot any Flowhub-related software issues and hardware support is available either via our hardware partner Venture Sourcing Group, or from the hardware manufacturer, or from the original place of purchase.

Purchasing Hardware with our Partner: Venture Sourcing Group

Flowhub partners with Venture Sourcing Group to provide our customers with a hardware provider that can assist with setup and troubleshooting when you purchase from them. Venture specializes in hardware reselling for the cannabis industry and has five years of experience in the sector.

We recommend ordering your hardware through Venture Sourcing Group and not a drop shipment company. Venture Sourcing Group can guarantee their products and labor when using recommended hardware.

Visit this page for hardware pricing or for more information about hardware and support packages.

  • Important: In order to access Flowhub special pricing at the website above, customers will need to add items to the cart and apply the discount code: FLOWHUBHW (case sensitive)

  • You may also contact our reps at Venture Sourcing directly:

Recommended Hardware

Terminals

Operating system

  • 64-bit Mac OS 11.3 (Big Sur) or newer

  • 64-bit Windows 10 or newer

  • iPad iOS 12 or newer

Processor

  • Intel i5 2.0 gHz

  • Quad core processor

Memory

  • 8 GB RAM

iPhone

  • iPhone iOS 14 or newer

Cash Drawer

  • Cash Drawer - Star CD3-1616

Scanners

  • Corded Scanner - Datalogic QD2590-BKK1S (also known as AirTrack S2)

  • Cordless Scanner - Honeywell 1472

  • Pocket Scanner - Honeywell 1602

  • Wireless scanners that are specifically compatible with iPads (using another scanner would disable the on-screen keyboard):

    • Socket D750

    • Socket D740

    • Zebra 6080

    • Netum NT 1228BL

Wifi Label Printer

  • Label printer wifi - ZD410/411

    • Heads up! We've recently had reports of people purchasing ZD411 printers from Amazon/eBay that are made for the UK market only - and these will NOT work with Flowhub on iPads, as they are not fully bluetooth-capable.

      • The Part Number for the UK model is "zd4a022-d0em00ez"

    • If you want to be 100 percent sure the equipment you are purchasing will work with Flowhub, we recommend you work with our hardware provider, Venture Sourcing.

USB and Bluetooth Label Printer

  • Zebra - ZD410/411

    • Heads up! We've recently had reports of people purchasing ZD411 printers from Amazon/eBay that are made for the UK market only - and these will NOT work with Flowhub on iPads, as they are not fully bluetooth-capable.

      • The Part Number for the UK model is "zd4a022-d0em00ez"

    • If you want to be 100 percent sure the equipment you are purchasing will work with Flowhub, we recommend you work with our hardware provider, Venture Sourcing.

USB and Bluetooth Receipt Printer

  • USB Receipt Printer - Star TSP100iii

  • USB Receipt Printer - Star TSP100iv

Wifi Receipt Printer

  • CloudPRNT Receipt Printer - Star mC-Print3 (with USB-B or USB-C ports)

Scales

  • WINDOWS ONLY: Scale- A&D FX1200

    • Note: this scale requires a USB Interface card to connect to a computer.

  • WINDOWS ONLY: Scale- A&D FX300

    • Note: this scale requires a USB Interface card to connect to a computer.

  • IPAD ONLY: Scale - Star MG-S322

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