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Customize Category Icons, Names, and Order in Flowhub Ecommerce & Kiosk

This article describes how to adjust the category icons, names, and order on Flowhub Ecommerce and Kiosk.

Madison Bunce avatar
Written by Madison Bunce
Updated this week

Flowhub Ecommerce makes it simple to control how product categories appear on an online menu. Custom icons, names, and category order can be adjusted to align with a dispensary’s brand and highlight top products.

Before getting started, make sure you have enabled Ecommerce or Kiosk.

Access Category Customization

  1. If you have multiple locations, select the location you would like to edit first

  2. Select Ecommerce from the Flowhub main navigation menu.

  3. Select Customize across the bar at the top

  4. Select Categories along the left panel

  5. From here, you can:

    • Change the Display Name

    • Change the Category Icon

    • Change the order in which the categories appear in the menu

    • Hide the category from appearing across the menu

Display Name

Simplify or rename category titles to make browsing easier for customers.

  1. Select the text box in the category to edit

  2. The original Flowhub category name appears in the text box

  3. Enter a new Display Name to appear on the Ecommerce & Kiosk menu

    • Example: Change Apparel to Merch

  4. Click Save to confirm.

NOTE: Renaming affects only what appears on the Ecommerce site & Kiosk and does not change inventory or reporting data.

Category Icons

  1. Select the category to update.

  2. Choose Upload or drag and drop an image file.

    • Recommended format: PNG or SVG

    • Recommended size: 300 x 300 px

    • Maximum file size: 10 MB

  3. Select Save to apply changes.

TIP: The updated icon will appear live on the Ecommerce menu shortly after saving.

Reorder Categories

Adjust the display order of categories to feature best sellers or preferred products.

  1. Drag and drop categories into the desired sequence

    or

  2. Use the Position dropdown to assign an order number.

NOTE: The All Products & Deals category always remains fixed at the top of the page for optimal navigation.

Hide Categories

Hide categories that should not appear on the homepage.

  1. Locate the category to hide.

  2. Deselect Display in Menu.

    • Hidden categories move to the bottom of the layout page and remain out of view until re-enabled.

Completion

Category customizations are now live on the Ecommerce menu. Updated icons, names, and category order will be visible to customers immediately after saving.

FAQ

Q: Can categories be renamed without affecting reports?

A: Yes. Renaming changes only the display name customers see online. Backend reporting and inventory data remain unchanged.

Q: Why is the All Products & Deals category always visible?

A: This category remains fixed at the top to provide customers with quick access to all available products and Deals

Q: How can hidden categories be restored?

A: Re-enable the Display in Menu option in the category settings to make a hidden category visible again.

What file formats are supported for icons?

Use PNG or SVG files up to 10 MB in size for the best visual quality.

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