Set up a Receipt Printer on a Mac

This article is a guide through the setup and formatting of your label printer on a Mac.

Valerie avatar
Written by Valerie
Updated over a week ago

Hardware Setup:

  1. Plug your receipt printer into a power source.

  2. Connect the printer to the computer using a USB cable.

  3. Ensure the receipt paper is loaded properly: Up from the bottom, not down from the top.

  4. Ensure the receipt paper is the correct type: It must be thermal paper.

  5. Press the "Feed" button to ensure the paper is ready to go.

Driver Setup

  1. Open system preferences and select "printers & scanners

  2. Click the "+" button in the bottom left of the window and choose the default tab at the top.

  3. Select your receipt printer from the list.

    • USB printers will automatically show in this list

    • For LAN printers select the "IP" tab and enter the IP address for your printer

    • Printer and scanner settings in system preferences.
  4. From the "use" dropdown choose "select software".

    • Select software dropdown menu in systeem preferences.
  5. Select the appropriate driver

    • Most drivers come pre-installed on MAC, some printers may require you to download a CUPS driver from the manufacturer's website.

  6. Select "Add"

  • Add button is outlined in red

Printer Settings

  1. The settings for individual printers can be found in CUPS. You can access CUPS by navigating to http://localhost:631/printers/

    • CUPS printer landing page.
    • If you encounter an error that reads "Web interface is disabled", copy "cupsctl WebInterface=yes"

    • select the magnifying glass in the top right of your screen and search for "terminal"

    • Paste "cupsctl WebInterface=yes" and hit enter.

    • Now you are able to access http://localhost:631/printers/

  2. select the receipt printer

  3. Click the administrator dropdown and select "Set Default Options"

    • Set default options shown in administration dropdown menu.
  4. Set the correct label size from the "Media size" dropdown menu

  5. Select the back button on your browser, then select "print test page" from the maintenance dropdown menu.

    • Print test page shown in the maintenance dropdown menu.

Cashier App Setup:

  1. Open the Cashier app and log in using your username and password.

  2. With Cashier open, press the "Alt" key on your keyboard to expose the top menu.

  3. Click "Printers," then "Labels" and select your label printer.

  4. You can then choose "Print Test Label" to make sure the printer is linked correctly.

Maui App Setup:

  1. See our article on configuring printers in the Maui app here.

Venture Sourcing Group Hardware Support:

Flowhub partners with Venture Sourcing Group to provide our customers with a hardware provider that can assist with setup and troubleshooting when you purchase from them. Venture specializes in hardware reselling for the cannabis industry and has five years of experience in the sector.

We recommend ordering your hardware through Venture Sourcing Group and not a drop shipment company. Venture Sourcing Group can guarantee their products and labor when using recommended hardware.

Visit this page for hardware pricing or for more information about hardware and support packages.

  • Important: In order to access Flowhub special pricing at the website above, customers will need to add items to the cart and apply the discount code: FLOWHUBHW (case sensitive)

  • You may also contact our reps at Venture Sourcing directly: flowhub@venturesg.ca

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