The Cannabis Lounge workflow turns your Flowhub Maui POS into a table-service system. Instead of the standard walk-in checkout flow, lounge mode lets your staff assign guests to tables, open running tabs, and place multiple orders per visit. This article will guide you through requesting the workflow so your team can begin serving guests in a restaurant-style flow alongside your existing setup.
If your dispensary is already up and running and you want to add a Cannabis Lounge, you will need a second location added to your Maui environment. Contact your account representative or the Product Support team to get this set up before proceeding.
📝 Note: The Cannabis Lounge workflow must be enabled by Flowhub on the backend. You cannot turn it on yourself in Maui settings.
Request the Cannabis Lounge Workflow
Contact your account representative or the Product Support team at help@flowhub.com to request the lounge workflow for your store
If you are adding a Cannabis Lounge to an existing dispensary, let them know you will also need a second location added to your Maui environment
Wait for confirmation from Flowhub that the workflow has been enabled on your account.
Once enabled, the Tables and lounge-order features will appear in your Maui POS
Train your staff on the new workflow, including table assignments, tabs, and multiple orders
Limitations
Before enabling the Cannabis Lounge workflow, review the limitations below to confirm it fits your store setup.
📝 Note: A lounge cannot operate alongside Kiosk or ecommerce in the same location. If your business runs both a storefront and a lounge with either of these tools, you will need a separate store for each.
A lounge cannot be used in the same location as a Kiosk or ecommerce.
If your storefront uses ecommerce of any kind (Flowhub or third-party), the lounge must be set up as a separate store.
Storefronts and lounges that share a location must be configured as two separate stores and two separate cases.
If you use Flowhub Pay, the storefront and the lounge each need their own payment terminal.
Frequently Asked Questions
Why do I have to contact support?
The lounge workflow is a special mode and must be enabled on the backend for your store.
What if my dispensary is already open and I want to add a Cannabis Lounge?
You will need a second location added to your Maui environment. Contact your account representative or the Product Support team at help@flowhub.com to get this set up.
Can I run a lounge and a Kiosk from the same store?
No. A lounge cannot operate in the same location as a Kiosk or any ecommerce setup. You will need to configure the lounge as a separate store.
Do I need separate payment terminals for the storefront and the lounge?
Yes, if you use Flowhub Pay. Each location needs its own payment terminal.
Success! 🎉
Your store is now ready to be configured in lounge mode. Once Flowhub confirms the workflow is enabled, your team can start serving guests using table assignments and running tabs.