Flowhub Classic

Flowhub Classic: Access on a Windows Computer

This article will explain how to access the Flowhub Classic application via the Chrome Browser or the desktop download for Windows.

Written by Valerie
Updated over a week ago

Flowhub Classic: Access on a Mac Computer

This article will explain how to access the Flowhub Classic application via the Chrome Browser or the desktop download for Mac computers.

Written by Valerie
Updated over a week ago

Ingredients Aren't Printing on my Labels

This article explains what to do if ingredients, such as nutrients and pesticides, for your products aren't printing on your labels.

Written by Valerie
Updated over a week ago

Flowhub Classic: Make a Payout on a Drawer

This article will explain how to make a payout on a Flowhub Classic drawer.

Written by Valerie
Updated over a week ago

Flowhub Classic: Make a Cash Drop on a Drawer

This article will explain how to make a cash drop on a Flowhub Classic drawer.

Written by Valerie
Updated over a week ago

Flowhub Classic: Guest Mode/Anonymous Checkout

This article will explain how to use the guest mode/anonymous sale option in Flowhub Classic.

Written by Valerie
Updated over a week ago

Flowhub Classic: Forgot My Password

This article will explain how to reset your password in Flowhub Classic.

Written by Valerie
Updated over a week ago

Flowhub Classic: Exit Labels

This article will explain how exit labels are used in Flowhub Classic.

Written by Valerie
Updated over a week ago

Run an End of Day CSV Report

This report is meant to serve as a replacement for the End of Day PDF report.

Written by Valerie
Updated over a week ago

Flowhub Classic: Add or Edit a Drawer

This article explains how to create and manage your drawer access in Flowhub, including adding or editing a drawer.

Written by Valerie
Updated over a week ago

Flowhub Classic: Add Code-Based Specials

This article explains how to make a coupon code-based special in Flowhub Classic.

Written by Valerie
Updated over a week ago

Flowhub Classic: Add Auto-Apply Specials

This will explain how to make an auto-apply special in Flowhub Classic.

Written by Valerie
Updated over a week ago

Flowhub Classic: Add an Inline Discount

This article explains how to do an inline discount within the Flowhub Classic application.

Written by Valerie
Updated over a week ago

Flowhub Classic: Uninstall on Windows

This article explains how to uninstall the Flowhub Classic Electron Application for Windows Operating Systems.

Written by Valerie
Updated over a week ago

Flowhub Classic: Add an Employee to Drawer

This article will explain how to add an employee to a Flowhub drawer in Flowhub Classic.

Written by Valerie
Updated over a week ago

Flowhub Classic: Uninstall on a Mac

This article explains how to uninstall the Flowhub Classic Electron Application for the Mac Operating System.

Written by Valerie
Updated over a week ago

Flowhub Classic: Trouble Printing Receipts from Flowhub Classic on Windows Computer

This article will guide you through installing the 32-bit version of Adobe DC to facilitate printing receipts through Flowhub Classic.

Written by Valerie
Updated over a week ago

Flowhub Classic: Sell & Redeem Gift Cards

This article will explain how to sell, redeem, and inspect gift cards in the Flowhub Classic application.

Written by Valerie
Updated over a week ago

Flowhub Classic: Process a Refund without a Receipt

This article explains how to locate a receipt ID in order to complete a refund in Flowhub Classic.

Written by Valerie
Updated over a week ago

Flowhub Classic: Open or Close a Drawer

This article explains how to manage drawers in Flowhub Classic.

Written by Valerie
Updated over a week ago

Flowhub Classic: Manage Specials

This article explains how to manage specials in Flowhub Classic.

Written by Valerie
Updated over a week ago

Flowhub Classic: Make a Sale

This article explains how to make a sale in Flowhub Classic.

Written by Valerie
Updated over a week ago

Add a Tax Exempt Customer Group

This article will explain how to exclude a customer group from specific tax-rates in Flowhub.

Written by Micki W.
Updated over a week ago

Add Inventory: General Overview

This article will explain Flowhub inventory, and provide a general overview of how inventory is created and managed within Flowhub.

Written by Micki W.
Updated over a week ago

Flowhub Classic: Change My PIN

This article will guide you through to updating your Flowhub Cashier Personal Identification Number (PIN).

Written by Valerie
Updated over a week ago

Flowhub Classic: Process a Refund

This article explains how to process a refund in Flowhub Classic.

Written by Valerie
Updated over a week ago

Flowhub Classic: Update Customer Information

This article explains how to uninstall the Classic Flowhub Electron Application for Windows Operating Systems.

Written by Valerie
Updated over a week ago

Flowhub Classic: Tax Exempt Users

This article explains how to make a customer in Flowhub Classic completely exempt from taxes.

Written by Valerie
Updated over a week ago

Flowhub Classic: Manage the Customer Queue

This article explains the basics of working with your customers in Flowhub.

Written by Valerie
Updated over a week ago

Flowhub Classic: Edit, Check, and Redeem Loyalty Points

This article will explain how to edit, check, and redeem a Customer's accrued loyalty points in Flowhub Classic.

Written by Valerie
Updated over a week ago

Flowhub Classic: Check In a Customer

This article explains how to check in a customer/patient through the Flowhub Classic application.

Written by Valerie
Updated over a week ago

Montana: Testing Information QR Codes

How to add testing information QR codes to exit labels in Montana

Written by Marcus Puga
Updated over a week ago

Montana: Number of Servings and Potency per Serving

Describes the functionality of the Potency per Serving and how the number of servings is calculated

Written by Marcus Puga
Updated over a week ago

Print Barcode/Inventory Labels

This article will explain how to print barcode stickers/inventory SKUs for your Flowhub inventory.

Written by Valerie
Updated over a week ago

Adding Topicals In Colorado

This article will explain how to add topicals so that they apply to purchase limits correctly. This is for Colorado clients only.

Written by Valerie
Updated over a week ago

Blocked Inventory Items by Potency

Flowhub now has the ability to block high potency inventory items from recreational customers.

Written by Valerie
Updated over a week ago

Transfer Inventory Between Locations

This article will explain how to transfer inventory between two Flowhub locations and the process for accepting the transfer.

Written by Valerie
Updated over a week ago

Inventory: How to Manage Inventory That Cannot Be Sold

This article will guide you through managing inventory that cannot be sold so that you can remain compliant.

Written by Valerie
Updated over a week ago

Adding Hemp Products Tracked by METRC to Flowhub

This article will explain how to add hemp inventory items that are tracked by METRC to Flowhub so that they are taxed correctly.

Written by Micki W.
Updated over a week ago

Add Inventory: Accessories

This article will explain how to add an accessory inventory item to Flowhub.

Written by Micki W.
Updated over a week ago

Add Inventory: Prepackaged Items from Bulk Flower

This article will guide users through creating prepackaged items like grams, eighths, quarters, etc. from bulk flower in Flowhub inventory.

Written by Valerie
Updated over a week ago

Add Inventory: Clone

This article will explain how to add a clone to your Flowhub inventory.

Written by Micki W.
Updated over a week ago

Add Inventory: Concentrates

This article will explain how to add concentrate items to your inventory.

Written by Micki W.
Updated over a week ago

Add Inventory: CSV Uploads

This article will explain how to upload your inventory to Flowhub using the CSV (Comma Separated Values) file format.

Written by Micki W.
Updated over a week ago

Add Inventory: Custom Weight Units for Prepackaged Flower

Flowhub offers custom weight units for pre-packaged bud. This will guide you through adding non-standard weights to your inventory.

Written by Micki W.
Updated over a week ago

Add Inventory: Edibles

This article will walk through how to add edibles to your Flowhub inventory.

Written by Micki W.
Updated over a week ago

Add Inventory: Non-Edibles

This article will walk through how to add non-edible items to Flowhub inventory.

Written by Micki W.
Updated over a week ago

Adjust Inventory

This article will walk you through how to adjust your Flowhub inventory due to incorrect quantities or wasted items.

Written by Micki W.
Updated over a week ago

Add Inventory: Flower-Bulk

This article will walk through how to add bulk flower to your Flowhub inventory.

Written by Micki W.
Updated over a week ago

Add Inventory: Flower-Prepackaged

This article will walk you through how to add prepackaged flower cannabis products to your inventory.

Written by Micki W.
Updated over a week ago

Add Inventory: Seeds

This article will explain how to add seeds to Flowhub inventory.

Written by Micki W.
Updated over a week ago

Add Inventory: Joints

This article will explain how to add joints or pre-rolls to inventory.

Written by Micki W.
Updated over a week ago

Reports: Build a CPA Report

This article will explain how to crate and run a sales report useful for CPAs.

Written by Valerie
Updated over a week ago

Metrc Reporting: Correcting Mertc Upload Errors In California, Oregon, Michigan and Oklahoma

This article explains how to correct and upload sales manually to Metrc in California, Oregon, Oklahoma and Michigan.

Written by Marcus Puga
Updated this week

Reports: Add a Custom Report

This article will explain how to add a custom reports in Flowhub Reports.

Written by Valerie
Updated over a week ago

Metrc Reporting: How to Correct a Unit of Measure Upload Error

This article will explain how to fix failed sales uploads due to incorrect units of measure (UOM) in your Metrc portal.

Written by Valerie
Updated over a week ago

Reports: Build a Drawers Report

This report will display drops, payouts, and revenue for your drawers.

Written by Valerie
Updated over a week ago

Reports: Build a Customer Activity Report

This article will explain how to run a customer activity report.

Written by Valerie
Updated over a week ago

Run/Use the Metrc Discrepancy Inventory Report

This article will walk through how to run and use the Metrc discrepancy report that is found within Flowhub Reports.

Written by Valerie
Updated over a week ago

Push Sales to Metrc

This article will explain how to use the Metrc Receipts report in Flowhub to report sales to Metrc.

Written by Valerie
Updated over a week ago

Reporting and Tracking Delivery Sales in METRC

This article explains how to mark delivery sales as delivery to be reported correctly to METRC in states that require delivery manifests.

Written by Micki W.
Updated over a week ago

Run an End of Day PDF Report

This article explain how to run, access, and read the End of Day PDF Report in Flowhub.

Written by Valerie
Updated over a week ago

Run a Par Level Report

This article will explain how to create and use the Flowhub's Par Level report.

Written by Valerie
Updated over a week ago

Flowhub Reports

This article will explain Flowhub reports and their functionality within Flowhub.

Written by Valerie
Updated over a week ago

Run a Tax PDF Report

This article will explain how to access and run the Sales PDF report in Flowhub.

Written by Valerie
Updated over a week ago

Run a Sales PDF Report

This article will explain how to access and run the Sales PDF report in Flowhub.

Written by Valerie
Updated over a week ago

Create an Inventory Activity Report

This article explains how to create an Inventory Activity report within Flowhub.

Written by Valerie
Updated over a week ago

OMMA Monthly Report Guide

This article will explain how to use the OMMA report in Flowhub to submit your monthly report to the OMMA.

Written by Valerie
Updated over a week ago

About the Store Dashboard

This article provides a list of information available in the Store Dashboard.

Written by Micki W.
Updated over a week ago

Access Executive and Store Dashboards

This article explains the Executive and Store Dashboards within Flowhub Reports.

Written by Micki W.
Updated over a week ago

Dashboards: Specials KPI report

This article will guide you through creating a specials KPI report and explain the data points available and why they would be useful.

Written by Valerie
Updated over a week ago

Dashboards: Schedule a Report

This article explains the scheduling feature of Reports in Dashboards.

Written by Valerie
Updated over a week ago

Dashboards: Add a Report

This article will explain how to add a report in Flowhub's Dashboards section.

Written by Valerie
Updated over a week ago

About the Executive Dashboard

This article lists which graphs are available in the Executive Dashboard of Flowhub.

Written by Valerie
Updated over a week ago

Adjusting a Sale in Flowhub Classic

This article will explain how to adjust a sale from the adjustments tab.

Written by Micki W.
Updated over a week ago

Flowhub Classic: Void a Transaction

This article explains how to void a sale in Flowhub Classic.

Written by Valerie
Updated over a week ago

Adjustments: Editing the Tender Type on a Completed Transaction

This article will walk you through how to edit the tender type for a completed transaction.

Written by Micki W.
Updated over a week ago

Adjust Timesheets

This article explains how you can edit a shift for a Flowhub employee.

Written by Micki W.
Updated over a week ago

Flowhub Classic: Inventory Log

This article will explain how to use Flowhub's Inventory Log.

Written by Valerie
Updated over a week ago

Import Packages from Metrc

This article explains how to import your packages directly into Flowhub from Metrc.

Written by Valerie
Updated over a week ago

Manage Employee Permissions

This article explains the various permissions in Flowhub and what they allow employees to do.

Written by Alicia A
Updated over a week ago

Manage Employee Permissions by Roles

Suggestions for employee permissions based on their role.

Written by Valerie
Updated over a week ago

Never Received a "Verify My Flowhub Point of Sale Account" Email

This article helps users who never received their registration email to verify their Flowhub account.

Written by Valerie
Updated over a week ago

Active and Inactive Employees

This article explains the difference between an active & inactive employee & provides information on how to update your employee's profiles.

Written by Micki W.
Updated over a week ago

Received Metrc Bad API Key Message

This article explains how to correct the bad API key message that you may encounter when working with METRC in Flowhub.

Written by Micki W.
Updated over a week ago

Set up a Metrc API Key in Flowhub

This article will explain how to assign your Metrc API key to your Flowhub employee profile.

Written by Valerie
Updated over a week ago

Edit an Employee

This article explains how to edit an employee in Flowhub and any restrictions around what employee information can and cannot be edited.

Written by Valerie
Updated over a week ago

Add an Employee

This article will explain how to add an employee in Flowhub Classic.

Written by Micki W.
Updated over a week ago

Best Practice: Employees, Permissions, Login/out

Written by Micki W.
Updated over a week ago

Flowhub Classic: Clock In/Clock Out For Your Shift

This article will explain how to clock in and out of Flowhub if your company uses Flowhub to track your work hours.

Written by Valerie
Updated over a week ago

Flowhub Classic: Change My PIN

This article explains how to change your Flowhub PIN.

Written by Valerie
Updated over a week ago

Location Management: Settings

This article explains how to access the location management settings.

Written by Valerie
Updated over a week ago

Supplier Based Taxes

This article will explain how to set up supplier-based taxes for vertically integrated businesses or users selling edibles in Maine.

Written by Micki W.
Updated over a week ago

Order Ahead Implementation

This article explains the process and requirements needed to enable order ahead functionality within Cashier.

Written by Valerie
Updated over a week ago

Add/Edit Post-Tax Fees

This article explains how to add, edit, or remove customer sources within Flowhub.

Written by Valerie
Updated over a week ago

Location Management

This article outlines the Location Management features in Flowhub.

Written by Valerie
Updated over a week ago

Set Up Cumulative Taxes

This article explains how to enter cumulative tax rates in Flowhub.

Written by Valerie
Updated over a week ago

Update Strain Descriptions and Images

This article explains how to add a strain's description and image.

Written by Valerie
Updated over a week ago

Enable Order Fulfillment Model

This article will give an overview of the Flowhub Order Fulfillment model and how to enable it for your Flowhub store.

Written by Valerie
Updated over a week ago

Enable Guest Mode/Anonymous Checkout

This article explains how to enable Guest Mode/Anonymous Checkout in Flowhub.

Written by Valerie
Updated over a week ago

Add/Edit Strains

This article explains how plant strains are used to categorize your flower cannabis inventory in Flowhub.

Written by Micki W.
Updated over a week ago

Create Price Profiles

This article will cover price profiles and how they function within Flowhub.

Written by Valerie
Updated over a week ago

Create and Manage Rooms

This article explains how to create and manage Rooms in Flowhub.

Written by Valerie
Updated over a week ago

Add Taxes and Fees

This article walks through Flowhub taxes and fees, and the process of adding them to your store's location.

Written by Micki W.
Updated over a week ago

Create/Edit Products

This article explains products and how they can be created and edited within Flowhub.

Written by Valerie
Updated over a week ago

Inhalable Cannabinoid Products In Oregon

This article will explain how to mark inventory items as inhalable cannabis products for customers in Oregon.

Written by Valerie
Updated over a week ago

Update Product Descriptions and Images

This article explains how to add descriptions and images to your products.

Written by Valerie
Updated over a week ago

Add/Edit Customer Groups

This article explains how to create and use customer groups within Flowhub.

Written by Micki W.
Updated over a week ago

Company Management

This article explains the Company Management section within Flowhub.

Written by Valerie
Updated over a week ago

Location-based Par Levels

This article explains how to set location-based par levels and why they are beneficial.

Written by Valerie
Updated over a week ago

Add/Edit Customer Sources

This article explains how to add, edit, or remove customer sources within Flowhub.

Written by Micki W.
Updated over a week ago

Add/Edit Suppliers

This article walks through how to add and edit your suppliers within Flowhub.

Written by Micki W.
Updated over a week ago

Adding Inventory: Infused Products

This article will walk you through how to add an infused cannabis product to your inventory.

Written by Micki W.
Updated over a week ago

Create a Loyalty Program

This article will explains how to create and manage a loyalty program for your customers and patients within Flowhub.

Written by Valerie
Updated over a week ago

Add Ingredients to Your Labels

This article will explain how to add ingredients to your Flowhub product inventory labels.

Written by Micki W.
Updated over a week ago

Flowhub Classic: Add Edibles to Your Product Catalog

This article will guide you through adding edibles to your product catalog.

Written by Valerie
Updated over a week ago

Flowhub Classic: Add Concentrates to your product catalog

This article will guide you through adding concentrates to your product catalog.

Written by Valerie
Updated over a week ago

Flowhub Classic: Add an Accessory to the Product Catalog

This article will guide you through adding accessories to your product catalog.

Written by Valerie
Updated over a week ago