Go to Flowhub
All Collections
Flowhub Classic
Flowhub Classic
How-to's and workflows for Classic
+1
118 articles in this collection
Written by
Alicia A,
Marcus Puga,
Valerie
and 1 other
Flowhub Classic: Access on a Windows Computer
This article will explain how to access the Flowhub Classic application via the Chrome Browser or the desktop download for Windows.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Access on a Mac Computer
This article will explain how to access the Flowhub Classic application via the Chrome Browser or the desktop download for Mac computers.
Written by
Valerie
Updated over a week ago
Ingredients Aren't Printing on my Labels
This article explains what to do if ingredients, such as nutrients and pesticides, for your products aren't printing on your labels.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Make a Payout on a Drawer
This article will explain how to make a payout on a Flowhub Classic drawer.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Make a Cash Drop on a Drawer
This article will explain how to make a cash drop on a Flowhub Classic drawer.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Guest Mode/Anonymous Checkout
This article will explain how to use the guest mode/anonymous sale option in Flowhub Classic.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Forgot My Password
This article will explain how to reset your password in Flowhub Classic.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Exit Labels
This article will explain how exit labels are used in Flowhub Classic.
Written by
Valerie
Updated over a week ago
Run an End of Day CSV Report
This report is meant to serve as a replacement for the End of Day PDF report.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Add or Edit a Drawer
This article explains how to create and manage your drawer access in Flowhub, including adding or editing a drawer.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Add Code-Based Specials
This article explains how to make a coupon code-based special in Flowhub Classic.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Add Auto-Apply Specials
This will explain how to make an auto-apply special in Flowhub Classic.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Add an Inline Discount
This article explains how to do an inline discount within the Flowhub Classic application.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Uninstall on Windows
This article explains how to uninstall the Flowhub Classic Electron Application for Windows Operating Systems.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Add an Employee to Drawer
This article will explain how to add an employee to a Flowhub drawer in Flowhub Classic.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Uninstall on a Mac
This article explains how to uninstall the Flowhub Classic Electron Application for the Mac Operating System.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Trouble Printing Receipts from Flowhub Classic on Windows Computer
This article will guide you through installing the 32-bit version of Adobe DC to facilitate printing receipts through Flowhub Classic.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Sell & Redeem Gift Cards
This article will explain how to sell, redeem, and inspect gift cards in the Flowhub Classic application.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Process a Refund without a Receipt
This article explains how to locate a receipt ID in order to complete a refund in Flowhub Classic.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Open or Close a Drawer
This article explains how to manage drawers in Flowhub Classic.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Manage Specials
This article explains how to manage specials in Flowhub Classic.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Make a Sale
This article explains how to make a sale in Flowhub Classic.
Written by
Valerie
Updated over a week ago
Add a Tax Exempt Customer Group
This article will explain how to exclude a customer group from specific tax-rates in Flowhub.
Written by
Micki W.
Updated over a week ago
Add Inventory: General Overview
This article will explain Flowhub inventory, and provide a general overview of how inventory is created and managed within Flowhub.
Written by
Micki W.
Updated over a week ago
Flowhub Classic: Change My PIN
This article will guide you through to updating your Flowhub Cashier Personal Identification Number (PIN).
Written by
Valerie
Updated over a week ago
Flowhub Classic: Process a Refund
This article explains how to process a refund in Flowhub Classic.
Written by
Valerie
Updated over a week ago
Customers
Flowhub Classic: Update Customer Information
This article explains how to uninstall the Classic Flowhub Electron Application for Windows Operating Systems.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Tax Exempt Users
This article explains how to make a customer in Flowhub Classic completely exempt from taxes.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Manage the Customer Queue
This article explains the basics of working with your customers in Flowhub.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Edit, Check, and Redeem Loyalty Points
This article will explain how to edit, check, and redeem a Customer's accrued loyalty points in Flowhub Classic.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Check In a Customer
This article explains how to check in a customer/patient through the Flowhub Classic application.
Written by
Valerie
Updated over a week ago
Inventory
Montana: Testing Information QR Codes
How to add testing information QR codes to exit labels in Montana
Written by
Marcus Puga
Updated over a week ago
Montana: Number of Servings and Potency per Serving
Describes the functionality of the Potency per Serving and how the number of servings is calculated
Written by
Marcus Puga
Updated over a week ago
Print Barcode/Inventory Labels
This article will explain how to print barcode stickers/inventory SKUs for your Flowhub inventory.
Written by
Valerie
Updated over a week ago
Adding Topicals In Colorado
This article will explain how to add topicals so that they apply to purchase limits correctly. This is for Colorado clients only.
Written by
Valerie
Updated over a week ago
Blocked Inventory Items by Potency
Flowhub now has the ability to block high potency inventory items from recreational customers.
Written by
Valerie
Updated over a week ago
Transfer Inventory Between Locations
This article will explain how to transfer inventory between two Flowhub locations and the process for accepting the transfer.
Written by
Valerie
Updated over a week ago
Inventory: How to Manage Inventory That Cannot Be Sold
This article will guide you through managing inventory that cannot be sold so that you can remain compliant.
Written by
Valerie
Updated over a week ago
Adding Hemp Products Tracked by METRC to Flowhub
This article will explain how to add hemp inventory items that are tracked by METRC to Flowhub so that they are taxed correctly.
Written by
Micki W.
Updated over a week ago
Add Inventory: Accessories
This article will explain how to add an accessory inventory item to Flowhub.
Written by
Micki W.
Updated over a week ago
Add Inventory: Prepackaged Items from Bulk Flower
This article will guide users through creating prepackaged items like grams, eighths, quarters, etc. from bulk flower in Flowhub inventory.
Written by
Valerie
Updated over a week ago
Add Inventory: Clone
This article will explain how to add a clone to your Flowhub inventory.
Written by
Micki W.
Updated over a week ago
Add Inventory: Concentrates
This article will explain how to add concentrate items to your inventory.
Written by
Micki W.
Updated over a week ago
Add Inventory: CSV Uploads
This article will explain how to upload your inventory to Flowhub using the CSV (Comma Separated Values) file format.
Written by
Micki W.
Updated over a week ago
Add Inventory: Custom Weight Units for Prepackaged Flower
Flowhub offers custom weight units for pre-packaged bud. This will guide you through adding non-standard weights to your inventory.
Written by
Micki W.
Updated over a week ago
Add Inventory: Edibles
This article will walk through how to add edibles to your Flowhub inventory.
Written by
Micki W.
Updated over a week ago
Add Inventory: Non-Edibles
This article will walk through how to add non-edible items to Flowhub inventory.
Written by
Micki W.
Updated over a week ago
Adjust Inventory
This article will walk you through how to adjust your Flowhub inventory due to incorrect quantities or wasted items.
Written by
Micki W.
Updated over a week ago
Add Inventory: Flower-Bulk
This article will walk through how to add bulk flower to your Flowhub inventory.
Written by
Micki W.
Updated over a week ago
Add Inventory: Flower-Prepackaged
This article will walk you through how to add prepackaged flower cannabis products to your inventory.
Written by
Micki W.
Updated over a week ago
Add Inventory: Seeds
This article will explain how to add seeds to Flowhub inventory.
Written by
Micki W.
Updated over a week ago
Add Inventory: Joints
This article will explain how to add joints or pre-rolls to inventory.
Written by
Micki W.
Updated over a week ago
Reports
Reports: Build a CPA Report
This article will explain how to crate and run a sales report useful for CPAs.
Written by
Valerie
Updated over a week ago
Metrc Reporting: Correcting Mertc Upload Errors In California, Oregon, Michigan and Oklahoma
This article explains how to correct and upload sales manually to Metrc in California, Oregon, Oklahoma and Michigan.
Written by
Marcus Puga
Updated this week
Reports: Add a Custom Report
This article will explain how to add a custom reports in Flowhub Reports.
Written by
Valerie
Updated over a week ago
Metrc Reporting: How to Correct a Unit of Measure Upload Error
This article will explain how to fix failed sales uploads due to incorrect units of measure (UOM) in your Metrc portal.
Written by
Valerie
Updated over a week ago
Reports: Build a Drawers Report
This report will display drops, payouts, and revenue for your drawers.
Written by
Valerie
Updated over a week ago
Reports: Build a Customer Activity Report
This article will explain how to run a customer activity report.
Written by
Valerie
Updated over a week ago
Run/Use the Metrc Discrepancy Inventory Report
This article will walk through how to run and use the Metrc discrepancy report that is found within Flowhub Reports.
Written by
Valerie
Updated over a week ago
Push Sales to Metrc
This article will explain how to use the Metrc Receipts report in Flowhub to report sales to Metrc.
Written by
Valerie
Updated over a week ago
Reporting and Tracking Delivery Sales in METRC
This article explains how to mark delivery sales as delivery to be reported correctly to METRC in states that require delivery manifests.
Written by
Micki W.
Updated over a week ago
Run an End of Day PDF Report
This article explain how to run, access, and read the End of Day PDF Report in Flowhub.
Written by
Valerie
Updated over a week ago
Run a Par Level Report
This article will explain how to create and use the Flowhub's Par Level report.
Written by
Valerie
Updated over a week ago
Flowhub Reports
This article will explain Flowhub reports and their functionality within Flowhub.
Written by
Valerie
Updated over a week ago
Run a Tax PDF Report
This article will explain how to access and run the Sales PDF report in Flowhub.
Written by
Valerie
Updated over a week ago
Run a Sales PDF Report
This article will explain how to access and run the Sales PDF report in Flowhub.
Written by
Valerie
Updated over a week ago
Create an Inventory Activity Report
This article explains how to create an Inventory Activity report within Flowhub.
Written by
Valerie
Updated over a week ago
Dashboards
OMMA Monthly Report Guide
This article will explain how to use the OMMA report in Flowhub to submit your monthly report to the OMMA.
Written by
Valerie
Updated over a week ago
About the Store Dashboard
This article provides a list of information available in the Store Dashboard.
Written by
Micki W.
Updated over a week ago
Access Executive and Store Dashboards
This article explains the Executive and Store Dashboards within Flowhub Reports.
Written by
Micki W.
Updated over a week ago
Dashboards: Specials KPI report
This article will guide you through creating a specials KPI report and explain the data points available and why they would be useful.
Written by
Valerie
Updated over a week ago
Dashboards: Schedule a Report
This article explains the scheduling feature of Reports in Dashboards.
Written by
Valerie
Updated over a week ago
Dashboards: Add a Report
This article will explain how to add a report in Flowhub's Dashboards section.
Written by
Valerie
Updated over a week ago
About the Executive Dashboard
This article lists which graphs are available in the Executive Dashboard of Flowhub.
Written by
Valerie
Updated over a week ago
Adjustments
Adjusting a Sale in Flowhub Classic
This article will explain how to adjust a sale from the adjustments tab.
Written by
Micki W.
Updated over a week ago
Flowhub Classic: Void a Transaction
This article explains how to void a sale in Flowhub Classic.
Written by
Valerie
Updated over a week ago
Adjustments: Editing the Tender Type on a Completed Transaction
This article will walk you through how to edit the tender type for a completed transaction.
Written by
Micki W.
Updated over a week ago
Adjust Timesheets
This article explains how you can edit a shift for a Flowhub employee.
Written by
Micki W.
Updated over a week ago
Inventory Log
Flowhub Classic: Inventory Log
This article will explain how to use Flowhub's Inventory Log.
Written by
Valerie
Updated over a week ago
Packages
Import Packages from Metrc
This article explains how to import your packages directly into Flowhub from Metrc.
Written by
Valerie
Updated over a week ago
Employees
Manage Employee Permissions
This article explains the various permissions in Flowhub and what they allow employees to do.
Written by
Alicia A
Updated over a week ago
Manage Employee Permissions by Roles
Suggestions for employee permissions based on their role.
Written by
Valerie
Updated over a week ago
Never Received a "Verify My Flowhub Point of Sale Account" Email
This article helps users who never received their registration email to verify their Flowhub account.
Written by
Valerie
Updated over a week ago
Active and Inactive Employees
This article explains the difference between an active & inactive employee & provides information on how to update your employee's profiles.
Written by
Micki W.
Updated over a week ago
Received Metrc Bad API Key Message
This article explains how to correct the bad API key message that you may encounter when working with METRC in Flowhub.
Written by
Micki W.
Updated over a week ago
Set up a Metrc API Key in Flowhub
This article will explain how to assign your Metrc API key to your Flowhub employee profile.
Written by
Valerie
Updated over a week ago
Edit an Employee
This article explains how to edit an employee in Flowhub and any restrictions around what employee information can and cannot be edited.
Written by
Valerie
Updated over a week ago
Add an Employee
This article will explain how to add an employee in Flowhub Classic.
Written by
Micki W.
Updated over a week ago
Best Practice: Employees, Permissions, Login/out
Written by
Micki W.
Updated over a week ago
Flowhub Classic: Clock In/Clock Out For Your Shift
This article will explain how to clock in and out of Flowhub if your company uses Flowhub to track your work hours.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Change My PIN
This article explains how to change your Flowhub PIN.
Written by
Valerie
Updated over a week ago
Location Management
Location Management: Settings
This article explains how to access the location management settings.
Written by
Valerie
Updated over a week ago
Supplier Based Taxes
This article will explain how to set up supplier-based taxes for vertically integrated businesses or users selling edibles in Maine.
Written by
Micki W.
Updated over a week ago
Order Ahead Implementation
This article explains the process and requirements needed to enable order ahead functionality within Cashier.
Written by
Valerie
Updated over a week ago
Add/Edit Post-Tax Fees
This article explains how to add, edit, or remove customer sources within Flowhub.
Written by
Valerie
Updated over a week ago
Location Management
This article outlines the Location Management features in Flowhub.
Written by
Valerie
Updated over a week ago
Set Up Cumulative Taxes
This article explains how to enter cumulative tax rates in Flowhub.
Written by
Valerie
Updated over a week ago
Update Strain Descriptions and Images
This article explains how to add a strain's description and image.
Written by
Valerie
Updated over a week ago
Enable Order Fulfillment Model
This article will give an overview of the Flowhub Order Fulfillment model and how to enable it for your Flowhub store.
Written by
Valerie
Updated over a week ago
Enable Guest Mode/Anonymous Checkout
This article explains how to enable Guest Mode/Anonymous Checkout in Flowhub.
Written by
Valerie
Updated over a week ago
Add/Edit Strains
This article explains how plant strains are used to categorize your flower cannabis inventory in Flowhub.
Written by
Micki W.
Updated over a week ago
Create Price Profiles
This article will cover price profiles and how they function within Flowhub.
Written by
Valerie
Updated over a week ago
Create and Manage Rooms
This article explains how to create and manage Rooms in Flowhub.
Written by
Valerie
Updated over a week ago
Add Taxes and Fees
This article walks through Flowhub taxes and fees, and the process of adding them to your store's location.
Written by
Micki W.
Updated over a week ago
Company Management
Create/Edit Products
This article explains products and how they can be created and edited within Flowhub.
Written by
Valerie
Updated over a week ago
Inhalable Cannabinoid Products In Oregon
This article will explain how to mark inventory items as inhalable cannabis products for customers in Oregon.
Written by
Valerie
Updated over a week ago
Update Product Descriptions and Images
This article explains how to add descriptions and images to your products.
Written by
Valerie
Updated over a week ago
Add/Edit Customer Groups
This article explains how to create and use customer groups within Flowhub.
Written by
Micki W.
Updated over a week ago
Company Management
This article explains the Company Management section within Flowhub.
Written by
Valerie
Updated over a week ago
Location-based Par Levels
This article explains how to set location-based par levels and why they are beneficial.
Written by
Valerie
Updated over a week ago
Add/Edit Customer Sources
This article explains how to add, edit, or remove customer sources within Flowhub.
Written by
Micki W.
Updated over a week ago
Add/Edit Suppliers
This article walks through how to add and edit your suppliers within Flowhub.
Written by
Micki W.
Updated over a week ago
Adding Inventory: Infused Products
This article will walk you through how to add an infused cannabis product to your inventory.
Written by
Micki W.
Updated over a week ago
Create a Loyalty Program
This article will explains how to create and manage a loyalty program for your customers and patients within Flowhub.
Written by
Valerie
Updated over a week ago
Add Ingredients to Your Labels
This article will explain how to add ingredients to your Flowhub product inventory labels.
Written by
Micki W.
Updated over a week ago
Flowhub Classic: Add Edibles to Your Product Catalog
This article will guide you through adding edibles to your product catalog.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Add Concentrates to your product catalog
This article will guide you through adding concentrates to your product catalog.
Written by
Valerie
Updated over a week ago
Flowhub Classic: Add an Accessory to the Product Catalog
This article will guide you through adding accessories to your product catalog.
Written by
Valerie
Updated over a week ago