Flowhub Product Support

Cashier: Forgot My Password

This article will explain how to complete a cashless transaction in Cashier using Flowhub's Aeropay integration.

Aeropay ACH Payments Overview

This article explains how to enable Cashier 2 in Flowhub Classic.

Enabling Cashier

This article explains Flowhub's point of banking integration that allows customers to process their debit payments directly through Cashier.

Point of Banking Overview

This article will guide Cashier users through making a sale in Cashier.

Cashier: Make a Sale

This article will explain how to make a refund in Flowhub Cashier.

Cashier: Process a Refund

This article explains how to edit and update customer information in Cashier

Cashier: Update Customer Information

This article will explain how to make a medical patient in Flowhub Classic exempt from all tax rates.

Cashier: Tax-Exempt Customers

This article will guide users through adding a new customer or patient in Flowhub Cashier.

Cashier: Add a New Customer

This article will explain how to install Cashier in an iPad.

Cashier: iPad Installation

This article will guide users through adding customers to a Flowhub Loyalty Program in Cashier.

Cashier: Add a Customer to a Loyalty Program

This article will guide you through the process of looking up the purchase history of a customer.

Cashier: How to Lookup a Customer’s Purchase History

This article will explain how to Sell, Inspect, and Redeem Flowhub Gift Cards in Cashier.

Cashier: Sell & Redeem Gift Cards

This article will guide users through accessing the Flowhub Cashier application on a Windows machine.

Cashier: Access on a Windows Computer

This article will guide users through downloading the Flowhub Cashier application onto a MacOS computer.

Cashier: Access on a Mac Computer

This article will help users set up supported scales with Cashier

Cashier: How to Integrate scales

This article will explain how to configure and test your receipt and label printers in Cashier.

Cashier: How to Configure and Test Printers

This feature is designed to remove an abandoned sale from your queue.

Cashier: Handling an Abandoned Sale

Cashier: Guest Mode/Anonymous Checkout

This article explains how to edit, check, and redeem a customer's loyalty points in Cashier.

Cashier: Edit, Check, and Redeem Loyalty Points

This article explains exit labels, and how they function in Flowhub.

Cashier: Exit Labels

This article will guide users through checking in a current customer into Flowhub Cashier.

Cashier: Check-in a Customer

This article will explain how to add notes to a customer profile.

Cashier: Add Notes to a Customer Profile

This article guides users through applying inline discounts to a sale in Flowhub Cashier.

Cashier: Add an Inline Discount

Valerie

Marcus

Cashier

This article will explain how to open and/or close a drawer in Flowhub Cashier.

Cashier: Open or Close a Drawer

This article will guide users through making a drop from a Cashier drawer.

Cashier: Make a Payout on a Drawer

Cashier: Make a Cash Drop on a Drawer

This article guides users through adding or editing a drawer in Flowhub Cashier.

Cashier: Add or Edit a Drawer

This article will guide users through adding an employee to a drawer in Flowhub Cashier.

Cashier: Add an Employee to Drawer

Drawers

This article explains the live reporting functionality for reporting sales to Metrc through Flowhub.

Metrc: Live Sales Push & Limit Check

Completed Sales

This article will explain how to complete a sale through Order Ahead with an integration partner such as Dutchie or Jane.

Completing an Order Ahead Sale

This article will explain how to change and Order Ahead order type.

Reassigning an Order Ahead Order type

This article will explain how to handle blocked inventory items in order ahead orders.

Blocked Items in Order Ahead Orders

This article will explain how to get vape carts to populate into that category on your Weedmaps menu.

Weedmaps: Add items to the Vape Category on your Menu

Order Ahead

This article explains how to use Cashier printing preferences and how to preprint exit labels.