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Contact Product Support
Contact Product Support

This article with describe how to contact product support and the hours to expect to hear back from us.

Elizabeth Lyons avatar
Written by Elizabeth Lyons
Updated over a week ago

Review our Help Hub articles here; if you are still looking for the answer, our support team is here to help through various channels! Our support hours are seven days a week from 8 AM - 8 PM Mountain Time.

  1. Email us -

    • Please provide the following when you reach out via email. This helps our team respond as quickly as possible:

      • Name

      • Position

      • Dispensary Name

      • A detailed description of the question or problem

      • Any photos or videos that might help our team understand your question or problem more

  2. Chat with us! *The fastest way to contact us!* Click on the Help button in the upper right corner of the Maui App, then start a chat.

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