Flowhub Maui now offers Two-way Loyalty Integration with third-party integration partners. You can directly connect Rewards in Alpine IQ or Springbig to any Flowhub Deal and seamlessly activate them in the cart with a simple click.
In addition to the ability to accrue and deduct points in your third-party loyalty provider, we also now offer Synchronized Loyalty. Synchronized Loyalty allows customers to be marked as loyal in Flowhub Maui and in Springbig or Alpine IQ.
Contact your Flowhub representative to get this set up.
Connecting Maui Deals to External Loyalty Providers
When creating or editing a deal, check the "For Third Party Loyalty" box.
After saving the Deal, select the Deal from your Deals page.
Select âCopy Third Party IDâ and paste it into the following sections in your third- party portal.
Adding a Customer to your loyalty program
Check in or Edit a Customer Profile in Cashier or in the Customers tab.
Check the box âEnrolled in Loyaltyâ.
Select Save.
Identifying Loyal Customers
When our third-party loyalty integration is active in your account, you'll see either the Alpine IQ or Springbig logo followed by the points the customer has accrued in those systems upon checking in the customer.
Redeeming Points in Cashier
Check-in customer
Add items to their cart
Select the "Available Rewards" button:
Select the Reward youâd like to apply by selecting the âAddâ button next to the corresponding reward.
Select âCollect Paymentâ to complete the transaction.
Their reward will be redeemed in the third-party system, and their points will be deducted accordingly.
Hereâs a quick video demonstrating how it works: