Flowhub's billing portal makes it quick and easy to view your invoices, pay your bill, and manage payment methods in one secure place. In this article, we'll guide you through logging in, paying an invoice, and setting up auto pay so your team never misses a due date. You can access the billing portal by logging in here.
⚠️ Worried about a scam? Good instinct — billing changes are a common phishing theme. As of August 1, 2026, all Flowhub invoicing and payments are handled in our billing portal at https://billing.flowhub.com/signin, replacing the previous customer portal. If anything seems off, contact billing@flowhub.com or your Customer Success Manager before proceeding.
Log In to the Billing Portal
You have two ways to log in.
Navigate to https://billing.flowhub.com/signin.
Select the option that fits your account:
With your Flowhub (Maui) account: Enter your existing Flowhub credentials. There is no separate billing password.
With a one-time email code: Enter your email address and Flowhub sends you a code. Use this option if you're a billing contact without a Flowhub account, such as someone in your accounting department. No account setup or password is required.
Your open invoices and account details display on your dashboard.
💡 Tip: If your email address isn't recognized, it may not be listed as a billing contact on your account. Email billing@flowhub.com and we'll add you.
If your email isn't recognized, it may not be listed as a billing contact on your account. Email billing@flowhub.com and we'll add you.
Pay an Invoice
Invoices are generated on the 1st of each month and due on the 15th.
Log in to the billing portal. Any open invoices display on your dashboard, including a balance carried over from the previous system.
Select the invoice or invoices you want to pay.
Select a saved payment method, or add a new one.
Confirm your selection and submit the payment.
A confirmation message will display once the payment goes through.
💡 Tip: You can view and download current and past invoices for your records at any time.
Set Up Auto Pay
Auto pay is the most reliable way to make sure an invoice never goes past due.
Log in to the billing portal and add a payment method.
Select Use as my default method for autopay.
Save the payment method. Future invoices are paid automatically on their due date.
You can change or remove your default payment method at any time.
FAQ
Is the email I received about this really from Flowhub?
Yes. We retired our old billing system (Ordway) on July 31, 2026 and moved all customers to the new portal. Emails about this change come from Flowhub's billing system. If you want to be certain, skip the email links entirely: type billing.flowhub.com/signin into your browser, or contact billing@flowhub.com or your Customer Success Manager.
Is my login the same as my Flowhub (Maui) login?
Yes, and that's new. Unlike the old portal, which required a separate account and password, the new portal uses your existing Flowhub credentials. If you don't have a Flowhub account, use a one-time email code instead.
What happened to the old (Ordway) portal?
Access ended July 31, 2026. Payments through July were handled there; from August onward, everything runs through the new portal. Your history and any outstanding balance have been carried over.
I have an outstanding balance from before August. Where do I pay it?
In the new portal. Any carried-over balance appears alongside your current invoices and can be paid the same way.
What happens if I don't pay?
Invoices are due on the 15th of the month. Past-due accounts receive automated reminders, and accounts more than 60 days past due are subject to service deactivation. If you're having trouble paying, reach out to billing@flowhub.com; we'd much rather help than deactivate anyone.
Who do I contact with billing questions?
Email billing@flowhub.com.
Success! 🎊
You can now log in to the billing portal, pay your invoices, and set up auto pay so your payments arrive on time every month.