At the start of each day, or with a new employee starting a shift, a budtender or manager will open a drawer for the day.

Open a Drawer

  1. Select "Drawers" from the left sidebar navigation.

  2. Find the drawer you’d like to open and click the corresponding "Count & Open" button.

  3. Enter the totals of each coin and dollar denomination.

  4. You will see the total starting balance displayed under the denomination fields.

  5. Add any notes, if applicable.

  6. Click "Open Cash Drawer."

Note: As a best practice, have a manager review and assign all employees to appropriate drawers at the beginning of each day.

Add an Employee to a Drawer

  1. Select "Drawers" from the left sidebar navigation.

  2. Select the plus sign "+" button.

  3. The dropdown will show employees available to assign to that drawer for the day or shift.

  4. Click the employee to be assigned to the drawer.

  5. Repeat these steps to add additional cashiers to one drawer.​

Note: Employees with the "Manage Drawers Permission" can view the total sales on that drawer throughout the day. They can also see the cashier sales by selecting the drawer and navigating to the details section in the right sidebar navigation. Those without this permission do not see total sales.

Close a Drawer

At the end of each day or shift, a budtender or manager needs to confirm cash and debit totals are correct and close the drawers.

  • Managers will count, close, and review drawers.

  • Budtenders will count drawers and submit them for review.

  • It's best practice to count all drawers down to zero at the end of the night. You do not need to use the drop or payout button when closing drawers.

  • If your standard operating procedure is to leave the open value in the drawer, you can then count and re-add it to the drawer either that night or in the morning.

Note: If you do not close all drawers, you cannot run the End of Day PDF Report.

Close a Drawer as a Budtender:

  1. Select "Drawers" from the left sidebar navigation.

  2. Select the drawer you intend to close from the main screen.

  3. Select the "Details" tab in the right-side navigation.

  4. Select "Submit for Review."

  5. Manually count your final cash totals and enter each coin and dollar denomination of your ending balance. Make sure you count down to 0.

  6. Add any relevant notes.

  7. Select "Submit Drawer For Review.

  8. The drawer is now pending. An employee with the "Manage Drawers Permission" can now confirm the totals and close the drawer.

Review a Drawer as a Manager:

  1. Select "Drawers" from the left sidebar navigation.

  2. Locate any drawers that show the blue pending status on the main screen.

  3. Select the drawer you wish to review from the main screen.

  4. Select the "Details" tab from the right sidebar navigation.

  5. Review the counted totals submitted and notes submitted by the budtender.

  6. Compare the expected cash (upper left corner) with the actual cash (lower right corner).

  7. If they match, close the drawer. If something is incorrect, recount and update the cash denomination.

  8. Confirm the debit total.

  9. Add any relevant notes.

  10. Select "Close Cash Drawer."

Close a Drawer as a Manager:

  1. Select the drawer you intend to close.

  2. Select the "Details" tab from the right sidebar navigation.

  3. Select "Close Drawer."

  4. Count and enter cash totals down to zero.

  5. With manager permissions, you do not have to have a review; you may close the drawer.

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