A payout is when a payment needs to be taken from a cash drawer/till. A payout is different than a drop, as the payout will impact revenue.

How to Make a Payout:

  1. Select "Cashier" from the side navigation on the left.

  2. Select the open drawer you are making a payout on.

  3. In the "Details" tab, on the right side of the navigation, select "Drop/Payouts."

  4. Select "Payout" from the drop-down.

  5. Enter the amount physically taken from the drawer, enter your PIN, a reason for the payout, and select "Submit."

How to Make a Reverse Payout:

If you accidentally enter the wrong amount for your payout in the steps above, the payout can be undone by doing the following:

  1. Select "Cashier" from the side navigation on the left.

  2. Select the open drawer you are made the payout on in the steps above.

  3. Select "Payout" from the "Drop/Payouts" drop-down.

  4. Enter the previously entered payout amount, with a negative/minus sign (-) in front.

  5. Rather than click "Submit," you'll hit enter/return on your keyboard.

  6. The amount of funds will be available in the drawer, and you can re-do the drop for the actual amount.

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