A cash drop is when a cash drawer/till is counted, and a portion of the cash is removed from the drawer to be deposited elsewhere. A drop is different from a payout, as a drop does not impact revenue.
How to Make a Cash Drop
For a quick tutorial on how to make a cash drop, watch this video:
Select "Cashier" from the top navigation bar.
Select the open drawer you are making a drop on.
Under the drawer description, select "Make Drop."
Enter the amount physically taken from the drawer, a reason for the drop, and your PIN, then select "Save."
You will get a confirmation screen. Select "Go Back" to make changes or "Finish Drop" to continue.
You can see the drop you made under the associated "Activity" section if you have the correct permissions.
How to Make a Reverse Drop
If you accidentally enter the wrong amount for your drop, the drop can be undone by doing the following:
Under the drawer description, select "Make Drop."
Enter the same drop amount you entered above, but this time with a negative/minus sign (-) in front of the value.
Select "Save."
The amount of funds will be available in the drawer, and you can re-do the drop for the actual amount.