Never fear if a completed sale is rung up with the wrong tender type! This can be fixed by following the steps below.

How to Edit Tender Type

  1. Navigate to the Adjustments tab on Flowhub Classic

  2. Find the transaction in question.

  3. Click on 'Edit' on the right-hand side toward the bottom of the Details section.

  4. A prompt should pop up that looks like this:

    • Leave the 'Edit Level' as 'Scope: General.'

    • Change 'Field to Edit' to 'Field: Payment Amounts.'

  5. Change the tender type, and then choose your reasoning.

  6. Finalize the edit by clicking Yes, re-calculate.

  7. Once this is complete, the adjustment page will show the edit.

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