Flowhub allows you to set various tax rates for your store. Taxes are accessed within "Location Management" and can be configured in many different ways to best suit your local tax laws.

  • Note: It is highly recommended that you work with a tax official familiar with your local tax laws to set your tax rates.

How to Access Taxes and Fees

  1. In the bottom left-hand navigation menu, select the ^ next to your name.

  2. Select "Manage" from the options shown.

  3. From the drop-down at the top, select "Manage Taxes & Fees."

  4. Here you can view your current tax rates.

How to Add a Tax Rate

For a quick tutorial on adding taxes and fees, watch this video:

  1. Once in "Manage: Taxes & Fees," click the "+" button in the upper right.

  2. This will open the "Taxes & Fees" window.

  3. Please note: The options in this window may differ from what is available to you. If you have any questions, contact your Flowhub Administrator about any adjustments needed.

  4. Ensure the "Type of Charge" is set to "Tax."

  5. Enter the "Name" and "Percentage" and choose what the tax rate will apply from the drop-down.

  6. Once the name, percentage, and "applies to" have been entered/selected, "save" the tax rate.

  7. By default, taxes will apply after any discounts for all customers.

Other Options

  • "Exclude Customer Group": This option allows you to create a customer group that can be exempt from taxes.

  • "Calculate Before Discounts": This option makes it so all taxes collected for this rate will be calculated at the non-discounted rate. This means if a person buys a product that usually sells for $100, and it is on discount for $25, they will still be charged the total taxes for the $100 amount.

Additional Notes

  • Taxes impact post-tax prices within price profiles and inventory.

  • All tax rates will only apply to the specific product listed.

  • Make sure all products have an associated tax rate. The breakdown of tax names and percents appears on the "Sales Tax PDF" available in Flowhub Reports.

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